Crash randomly while playing game every 2 to 10 minutes

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Kosak
Space Krill
Posts: 1
Joined: Sun Jan 05, 2020 7:39 pm

Crash randomly while playing game every 2 to 10 minutes

#1 Post by Kosak »

Crash randomly while playing game every 2 to 10 minutes.

On a Windows 7 Version 6.1.7601 Service Pack 1 Build 7601
8GB ram
With two ATI HD4850 cards with crossfire disabled.
Driver Version 8.970.100.1100

The issue is present with FreeOrion_2019-12-24.fed9060_Test_Win32_Setup.exe
and also with FreeOrion_v0.4.8_2018-08-23.26f16b0_Win32_Setup.exe I tried after by uninstalling and reinstalling game.

Logs
FreeOrion.zip
(859.62 KiB) Downloaded 24 times
Thank you

Ear
Space Krill
Posts: 1
Joined: Fri Sep 18, 2020 8:25 am

Re: Crash randomly while playing game every 2 to 10 minutes

#2 Post by Ear »

I have propably the same problem, trying newest version. The game crashes randomly even when just left running alone without any input. Disabling sounds and running as administrator or Windows XP sp 2 compatibility mode didn't have any effect. The game window goes white with "Not Responding" on the top bar. It seems that this can happen also when loaded game is being started, before map has been drawn on screen (It happened only once and at least I didn't have time to see the map before the crash). Curiously I'm also running ATI HD 4850.

FreeOrion_v0.4.10.1-RC1_2020-09-13.2471ae5_Win32_Setup.exe
Win 8.1 Pro Version 6.3 (Build 9600)
6GB RAM
ATI HD 4850
Driver 8.97.100.7-121116a-160540C-ATI
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freeorion.zip
(9.9 KiB) Downloaded 2 times

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Oberlus
Cosmic Dragon
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Re: Crash randomly while playing game every 2 to 10 minutes

#3 Post by Oberlus »

Kosak wrote: Sun Jan 05, 2020 7:58 pm Crash randomly while playing game every 2 to 10 minutes.

Windows 7
With two ATI HD4850 cards with crossfire disabled.
Driver Version 8.970.100.1100
Ear wrote: Fri Sep 18, 2020 9:07 am Win 8.1
ATI HD 4850
Driver 8.97.100.7-121116a-160540C-ATI
From the attached logs, in both cases the client crashes unexpectedly, with no error message in the logs, and the server quits normally after that. So probably related to GUI.
Other Windows users, presumably without an ATI HD 4850, can't replicate the issue.

Could any of you try and get a backtrace of the client to see where it crashes? No idea how to do that on Windows (just googled it and doesn't seem easy), some developer can have insights on that.

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Geoff the Medio
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Re: Crash randomly while playing game every 2 to 10 minutes

#4 Post by Geoff the Medio »

Oberlus wrote: Fri Sep 18, 2020 9:44 amCould any of you try and get a backtrace of the client to see where it crashes? No idea how to do that on Windows (just googled it and doesn't seem easy), some developer can have insights on that.
If one has Visual Studio, one can run with the debugger attached. Otherwise, not sure. There are probably alternatives available, though.

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